IP faxes require dedicated servers to make use of office mail servers.

PAs should ideally incorporate gaps between meetings to allow for relaxation.

Many callers find it annoying when people answer the phone and automatically say who they are.

An invoice is a tab used as a commercial document issued from a seller to a buyer.

Self-doubt usually begins as a teenager.

To fill in content from a cell above, select your cell with data and also the cells you want to be filled in. Press Ctrl and V to fill the cells in a column.

A tedious or complex task may encourage you to procrastinate the job.

Phone calls are the starting point of every prospective deal.

Prioritisation is an integral part of time management.

A memorandum is to record specific terms that could include policy memos.

Any petty cash system is more susceptible to accounting errors because they don’t always involve secondary documentation when tracking cash.

A team is not required to respond collectively to rapid changes in the work place.

A formula bar allows easy creation and manipulation of spreadsheets.

Keeping small amounts of petty cash increases the risk of theft.

Business travel often doesn’t involve amendments in the schedule.

Clarity in communication helps increase the number of communications with customers.

A good rate of typing is 45 words per minute, but you don’t have to aim for this until you have learnt the basic techniques and skills.

Internet faxing uses a phones network to send faxes.

Centralised filing involves placing all records in multiple locations around an office.

Inbound phone calls generally produce a small source of revenue and sales for a business.

Diary management can consume the whole of your working day and is an integral part of maximising your boss’ productivity.

Diary management has an impact on successful time management.

Colour coding is a very simple yet effective way to keep track of your filing system.

A PA is not required work on their own accord.

A personal assistant or secretary is often known as a PA for short.

Internet faxing reduces communication costs in situations where long or complex faxes need to be sent.

Self-confidence is likely to help you attain positions of responsibility.

A driven personality will get you far as a PA.

Exclamation marks are considered as representative of emotion and are perceived as professional.

An effective PA must possess the ability to influence colleagues.