Unit 1 |
About the Aviation Industry |
Unit 2 |
Summary |
Unit 3 |
About the Aviation Industry – Questions |
Unit 1 |
Types and Characteristics of Key Airlines |
Unit 2 |
Summary |
Unit 3 |
Types and Characteristics of Key Airlines – Questions |
Unit 1 |
Regulating the Aviation Industry |
Unit 2 |
Summary |
Unit 3 |
Regulating the Aviation Industry – Questions |
Unit 1 |
Industry Terms and Phonetic Alphabet |
Unit 2 |
Industry Terms and Phonetic Alphabet – Questions |
Unit 1 |
Knowing the Aircraft and Operations |
Unit 2 |
Knowing the Aircraft and Operations – Questions |
Unit 1 |
Knowing Time Zones in Aviation |
Unit 2 |
Knowing Time Zones in Aviation – Questions |
Unit 1 |
Knowing Your Geography |
Unit 2 |
Knowing Your Geography – Questions |
Unit 1 |
Identifying Airport Codes |
Unit 2 |
Identifying Airport Codes – Questions |
Unit 1 |
Working with Your Team |
Unit 2 |
Working with Your Team – Questions |
Unit 1 |
Health and Safety Issues for Cabin Crew |
Unit 2 |
Health and Safety Issues for Cabin Crew – Questions |
Unit 1 |
Acting in an Emergency |
Unit 2 |
Acting in an Emergency – Questions |
Unit 1 |
Handling Dangerous Goods |
Unit 2 |
Handling Dangerous Good – Questions |
Unit 1 |
Ground Safety Regulations |
Unit 2 |
Ground Safety Regulations – Questions |
Unit 1 |
Understanding the Ticket System |
Unit 2 |
Understanding the Ticket System – Questions |
Unit 1 |
Portraying the Right Image |
Unit 2 |
Portraying the Right Image – Questions |
Unit 1 |
Exceptional Customer Service |
Unit 2 |
Exceptional Customer Service – Questions |
Unit 1 |
Onboard Services |
Unit 2 |
Onboard Services – Questions |