Executive Admin & Assistant Exam
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Welcome to your Executive Admin & Assistant Assessment
Exam instructions;
- Read all questions carefully before you answer
- You must answer all questions
- You have approximately 30mins to complete the exam
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You have successfully passed the Executive Admin & Assistant Final Assessment.
Your results will now be forwarded to info@harleyoxford.com.
Your certification is now being processed and will be sent digitally via email for you to download within 7 – 14 working days.
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- Answered
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Question 1 of 31
1. Question
What percentage of the work day is estimated to be spent on tasks that provide little or no overall value?
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Question 2 of 31
2. Question
How many faxes are sent every year in the UK?
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Question 3 of 31
3. Question
What is an important attribute of every diary?
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Question 4 of 31
4. Question
The average salary for a Personal Assistant in the UK is approximately £35,000.
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Question 5 of 31
5. Question
You should try to pick up the phone within how many rings?
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Question 6 of 31
6. Question
Which of the following are great attributes in good business letter writing?
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Question 7 of 31
7. Question
What does VoIP stand for?
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Question 8 of 31
8. Question
Nowadays, PAs are highly likely to take on the role of:
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Question 9 of 31
9. Question
Remember to be –?– when making and receiving phone calls involving confidential information
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Question 10 of 31
10. Question
The ability to understand someone who may be different from you is known as what?
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Question 11 of 31
11. Question
Secretaries can be viewed as older versions of modern-day personal assistants.
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Question 12 of 31
12. Question
Effective diary management leads to:
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Question 13 of 31
13. Question
Even today, customers still prefer…
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Question 14 of 31
14. Question
It is said that what percentage of customers have abandoned transactions as a consequence of poor customer care?
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Question 15 of 31
15. Question
PAs are the coordinating node between:
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Question 16 of 31
16. Question
Proactive support and action helps…
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Question 17 of 31
17. Question
What could be considered as the most challenging aspect of a PA’s job?
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Question 18 of 31
18. Question
Knowing how to write a successful letter is…
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Question 19 of 31
19. Question
What is it advisable to create for every business travel trip?
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Question 20 of 31
20. Question
A manager’s diary could take up around -?- % of a PA’s role?
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Question 21 of 31
21. Question
A personal assistant usually works very closely within private sectors.
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Question 22 of 31
22. Question
It is recommended that you should identify the -?- most important tasks every day.
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Question 23 of 31
23. Question
What should be at the heart of any business?
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Question 24 of 31
24. Question
Modern faxes are sent in which way:
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Question 25 of 31
25. Question
As business travel plans can easily change, you are recommended to book:
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Question 26 of 31
26. Question
Which of the following is NOT a key skill requirement for a PA:
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Question 27 of 31
27. Question
How much was spent on business travel in 2013 in the UK alone?
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Question 28 of 31
28. Question
The tone of your business letter should be:
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Question 29 of 31
29. Question
A PA needs to be efficient, competent and extremely…
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Question 30 of 31
30. Question
Booking hotels and making travel arrangements is an…
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Question 31 of 31
31. Question
Faxes are a far –?– way of sending communications, as opposed to via the Royal Mail
