The Test
The Administration course is assessed across 1. You will receive 1 certificate on successful completion of the exam.
Testing Areas
The Final Assessment will contribute to 100% of your final grade awarded for that particular level of the course.
The Final Assessment consists of a total of thirty questions. The questions are based on the course literature, so you will NOT be questioned on information that has not been specifically addressed and discussed throughout the course modules.
Each question will have a different format to it, from multiple-choice questions to questions selected from a word bank. Read each question carefully and answer to the best of your knowledge.
Scoring
The pass mark at each level are identified below:
Fail – 0 – 69%
Pass – 70% or more
Marks will not be awarded for omitted answers.
Marks will not be deducted for incorrect or omitted answers as only positive marks are awarded for the test.
The final score will be the total of answers awarded for the thirty questions.
Answers will be marked according to accuracy, completeness and relevance.
Test instructions
Read each question very carefully – There may be questions asking you to select the option that is incorrect and/or more than one answer to a question.
Answer each question – Do not leave any question blank as you will not be awarded any marks; however, you have a 1 in 4 chance of answering correctly if you at least attempt the question.
Work by process of elimination – If you are unsure of the answer to a question, first rule out any options that you know are definitely (or at least mostly sure) are incorrect and then select which you think is correct.
Please note, your results for the Final Assessment are automatically sent across to your tutors and they will be aware of your grades.
Answers will be marked according to accuracy, completeness and relevance.
Operations Management Exam
Quiz-summary
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Information
Welcome to your Operations Management Assessment
Exam instructions;
- Read all questions carefully before you answer
- You must answer all questions
- You have approximately 30mins to complete the exam
Please only click the test button when you are ready as you must complete the test in one sitting.
You have already completed the quiz before. Hence you can not start it again.
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Results
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Congratulations
You have successfully passed the Operations Management Final Assessment.
Your results will now be forwarded to info@harleyoxford.com.
Your certification is now being processed and will be sent digitally via email for you to download within 7 – 14 working days.
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You did not pass this time!
Unfortunately, you have not been successful on this occasion
Harley Oxford would advise you to go over the course modules again to get more practice.
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- Answered
- Review
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Question 1 of 26
1. Question
What is SCM short for?
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Question 2 of 26
2. Question
87% of companies use project management software.
Select whether this statement is true or false.
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Question 3 of 26
3. Question
Effective operations management is about recognising when something isn’t working and about making quick adjustments.
Select whether this statement is true or false.
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Question 4 of 26
4. Question
A debtor is an individual or business who has borrowed funds from a business and so owes it money.
Select whether this statement is true or false.
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Question 5 of 26
5. Question
Time impact analysis works by listing all of the activities involved in the project, identifying the most business-critical of these and prioritising them in your schedule, planning the other, less crucial, activities around the key ones.
Select whether this statement is true or false.
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Question 6 of 26
6. Question
Operations management is viewed is viewed as a key part of the smooth running and operational success of an organisation.
Select whether this statement is true or false.
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Question 7 of 26
7. Question
Operations managers earn annual salaries between £20,000 and £27,000. The average is £25,500.
Select whether this statement is true or false.
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Question 8 of 26
8. Question
Are wholesalers involved in the distribution channel?
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Question 9 of 26
9. Question
Which statement best describes the contractor rate of pay?
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Question 10 of 26
10. Question
Any business process or intervention will not achieve desired success if it isn’t backed fully by those who are holding senior management positions in the business.
Select whether this statement is true or false.
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Question 11 of 26
11. Question
External sources of finance are funds that come from within the business itself.
Select whether this statement is true or false.
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Question 12 of 26
12. Question
One of the first important things to recognise in the early stages of product development is that every product will appeal to every customer.
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Question 13 of 26
13. Question
A key attribute of a successful Operations Manager is the ability to manage time effectively.
Select whether this statement is true or false.
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Question 14 of 26
14. Question
Internal sources are funds from outside of the business, such as from creditors or banks.
Select whether this statement is true or false.
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Question 15 of 26
15. Question
The first Gantt chart was devised in the mid-1910s by Karol Adamiecki.
Select whether this statement is true or false.
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Question 16 of 26
16. Question
HART objectives is a commonly used term in the business world and refers to the specific targets or aims that a project is striving towards.
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Question 17 of 26
17. Question
The Agency Worker Regulations state that after how many weeks does an employer have to treat their agency workers the same as their permanent staff?
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Question 18 of 26
18. Question
In which decade did businesses such as banks and retail organisations start to recognise the value that a focus on operational effectiveness of their processes could bring to both them and their customers?
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Question 19 of 26
19. Question
Finance is not an important part of operations management.
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Question 20 of 26
20. Question
Which of the following is not a factor to consider when choosing vendors?
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Question 21 of 26
21. Question
One of the key characteristics of a balance sheet is that it is drawn up to analyse the financial position at a specific point in time.
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Question 22 of 26
22. Question
Are staff on zero hours contracts employees?
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Question 23 of 26
23. Question
Operations Manager roles are senior management roles in a company.
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Question 24 of 26
24. Question
There are 4 levels of distribution. Which level of distribution does this statement describe?
This is the most complex channel of the four, with three intermediaries, a distributor, retailer and an agent, before the final customer
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Question 25 of 26
25. Question
An asset register is when the monetary value of an asset declines during its lifespan.
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Question 26 of 26
26. Question
Good Operations Managers usually do not have a business background.
Exam Results & Certifications
Digital certifications are issued within 7 – 12 working days.
Certificates
Ready to present your newly accomplished skills and knowledge? Take a look below to order your Hard Copy Certified Accredited Certificate for £19.99.
Once you have placed your order, one of the team will process your certificate and dispatch it to your address via Royal Mail Post and so you should receive it within 7-14 days of your order.
We’ll let you know when it’s on the way.
To order your course Certificate, simply click the button below.
This will add the certificate to your basket; you can add as many as you like.
We will process and send each certificate out individually
Once you have ordered the certificate, please send us an email with your postal address to info@harleyoxford.com.
Order your course certificate
Hard Copy Certificate – £19.99